[et_pb_section fb_built=”1″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”section” _builder_version=”3.22″ background_color=”#ffffff” custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|phone” disabled_on=”on|on|” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”50px||0px|” custom_padding_tablet=”30px||0px|” custom_padding_phone=”15px||0px|” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” custom_width_px=”940px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Text” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#888888″ text_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”820px” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” custom_css_main_element=”font-weight: 600;” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
F.A.Q.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|phone” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”13px||50px|” custom_padding_tablet=”60px||30px|” custom_padding_phone=”60px||20px|” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Text” _builder_version=”4.4.7″ text_font=”Open Sans|on|||” text_text_color=”#222222″ text_font_size=”2em” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”950px” hover_enabled=”0″ text_font_size_tablet=”24px” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” custom_padding=”||0px|||”]
Here are some common questions about 360plus5.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Section” _builder_version=”3.22″ background_color=”#f7f7f7″ custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”130px||0px|” custom_padding_tablet=”90px||0px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” column_structure=”1_4,3_4″][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”8″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Shopping” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#222222″ text_font_size=”28px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-10px||0px|” custom_padding=”0px||0px|” text_font_size_tablet=”25px” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
Shopping
[/et_pb_text][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Do I need an account to make purchases?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Do I need an account” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Yes, you need to register for an account to kickstart your first purchase with us. This facilitates subsequent purchases, and helps you track order status.
If you haven’t created an account, click here to create one now.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”How do I make an order?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”How do I make an order?” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Click into your desired item, and then input colour, size, and quantity. Each item has a 30 minutes reservation period, do complete your order as soon as possible. When you are ready, click into your shopping cart page (top left corner), and then click Check Out for delivery and address details.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Why is an item Temporarily Unavailable?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”item Temporarily Unavailable” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
This item has been placed in someone else’s shopping cart, and will remain reserved for up to 30 minutes.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Will an item be restocked?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Will an item be restocked?” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
We do our best to bring back popular designs. You may wish to use Notify me when available, leaving down your e-mail address to get first dibs when the item is re-stocked.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Do you have a size guide?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Do you have a size guide?” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Yes! Check it out here (Coming Soon).
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”How do I make payment?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”How do I make payment?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
We accept Visa, Mastercard, eWallets (ipay88, coming soon) and PayPal.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”How do I use my coupon code?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”How do I use my discount code?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
From your shopping cart page , type in your coupon code, and click Apply Coupon.
Please note that we are unable to retroactively apply discount codes.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Can I amend or cancel my order after confirming it?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=” amend or cancel my order” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Sorry, confirmed orders cannot be amended or cancelled.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”What if I cannot make payment in time?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”What if I cannot make payment in time?” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
We apologize if you’re experiencing difficulty making payment. Orders are cancelled if payment is not received within two hours; for additional support please email https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg@360plus5.co.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Do you provide Returns?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Do you provide Returns?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
We accept returns for items that are unworn, unwashed, unaltered, and with its tags intact. It’s saleable condition.
*Excludes: orders made with promotional codes, sales items, intimates, swimwear, accessories, and bags.
To start a return request:
- Contact us at https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg@360plus5.co
- Pack the item and your completed returns note in its original packing material
- Send your parcel using a delivery method that allows tracking. Return parcels are to reach us within 7 business days of dispatch date, or 20 business days for international orders.
- The Returns postage fee bear on customers.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”I’ve received a defective item. What should I do?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”I’ve received a defective item. What should I do?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Sorry for sending you a defective item! Please email https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg@360plus5.co with your order number, and a photograph of the defect. Postage will be reimbursed for all items deemed defective. All items mailed back must be unworn, unwashed, unaltered, and with its tags intact. If the replacement piece is no longer in-stock or store credit will be issued in your account (non-refundable).
*Minor variations in measurement (within 1 inches) is not considered a defect. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screens calibration. We do however strive to ensure that screen colours are true to life, as much as possible.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”6px” hide_on_mobile=”off”] [/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”128px||0px|” custom_padding_tablet=”90px||0px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” column_structure=”1_4,3_4″][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” hover_enabled=”0″ custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”8″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Gift Cards” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#222222″ text_font_size=”28px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-10px||0px|” custom_padding=”0px||0px|” text_font_size_tablet=”25px” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
Gift Cards
[/et_pb_text][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Do you sell Gift Cards?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Do you sell Gift Cards?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
No! Gift Cards are not available for purchase here!
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”128px||0px|” custom_padding_tablet=”90px||0px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” column_structure=”1_4,3_4″][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”8″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Delivery” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#222222″ text_font_size=”28px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-10px||0px|” custom_padding=”0px||0px|” text_font_size_tablet=”25px” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
Delivery
[/et_pb_text][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Where can I collect my parcel?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Where can I collect my parcel?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Sorry, we do not provide self-collection. Parcel will send to your address with our courier services partner.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”When will I receive my (local) parcel?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”When will I receive my (local) parcel?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
We’ll need 1-2 working days to pack and dispatch your order to Skynet or Poslaju, our logistics partner. Delivery time is 1-3 working days, depending on mode of delivery:-
- Tracking – Please use Skynet, Pos Laju tracking website or ExpressTrack to track delivery status.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Do you ship internationally?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Do you ship internationally?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Yes! We require 1-2 working days to pack and dispatch your parcel.
Singapore and Indonesia – USD 10 for orders below USD 70. Free delivery for orders USD 70 and above.
| Weight (kg) | SouthEast & North Asia | Oceania | Rest of the World |
| 0 -1 | USD10 | USD15 | USD45 |
| 1.1 – 2 | USD15 | USD25 | USD70 |
| 2.1 – 3 | USD20 | USD30 | USD85 |
| Above 3 | USD25 | USD35 | USD100 |
- SouthEast & North Asia (delivery takes 5-14 working days): Indonesia, Thailand, Philippines, Hong Kong, Macau, Taiwan, Cambodia, Myanmar, China, Japan, South Korea, Brunei, Laos
- Oceania (delivery takes 7-18 working days): Australia and New Zealand.
- Rest of the world (delivery takes 10-28 working days): All other countries not mentioned above
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”128px||0px|” custom_padding_tablet=”90px||0px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” column_structure=”1_4,3_4″][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”8″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Tracking” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#222222″ text_font_size=”28px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-10px||0px|” custom_padding=”0px||0px|” text_font_size_tablet=”25px” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
Tracking
[/et_pb_text][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Do you deliver on weekends?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Do you deliver on weekends?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”2px|0px|2px|0px” title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Sorry, we do not provide deliver on weekends. However, our courier service partners may send your parcel to you on weekend, depend on their own working time.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Can I change delivery date/time once my parcel has been dispatched?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Can I change delivery date/time once my parcel has been dispatched?” _builder_version=”3.0.87″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Sorry, we unable to change delivery date/time once your parcel has been dispatched. In the event of unforeseen circumstances, please contact the shipment company with your order details so they can assist you.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”Will there be an additional charge for re-delivery?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Will there be an additional charge for re-delivery?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
If there be a 2nd failed delivery attempt, you may incur an additional delivery charge, or the parcel will send back to us, base on our courier services partner’s policy.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][et_pb_toggle title=”I haven’t received my parcel. Who do I contact?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”I haven’t received my parcel. Who do I contact?” _builder_version=”4.4.7″ title_text_color=”#000000″ title_font=”Open Sans|on|||” title_font_size=”24″ body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|2px|0px” hover_enabled=”0″ title_font_size_tablet=”18″ title_font_size_phone=”” title_font_size_last_edited=”on|tablet” custom_css_toggle_icon=”font-size:20px;||” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]
Please use http://www.expresstrack.net/ to find out why delivery might have been delayed. Otherwise, please email https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg@360plus5.co.
[/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Divider” _builder_version=”3.23.4″ height=”0px” hide_on_mobile=”off”] [/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”][/et_pb_text][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”][/et_pb_text][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”][/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”section” _builder_version=”3.22″ background_color=”#ffffff” background_image=”https://360plus5.co/wp-content/uploads/2016/11/1-1.jpg” parallax=”on” custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_row padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”190px||190px|” custom_padding_tablet=”120px||120px|” custom_padding_phone=”” make_fullwidth=”off” use_custom_width=”off” width_unit=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg_label=”Text” _builder_version=”3.27.4″ text_font=”Open Sans|on|||” text_text_color=”#ffffff” text_font_size=”36″ text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||0px|” custom_padding=”0px||0px|” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
Still need help? Send us a note!
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For any other questions, please write us at https://360plus5.co/wp-content/uploads/2023/01/blog-7.jpg@360plus5.co or call us on +60 10 512 2772
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